AI in Customer Success

A Ford sign
Customer Success

Ford launches new AI tool for Pro commercial business

The goal is to increase efficiency and profits while reducing downtime.

Layla Ilchi
Tecovas store interior
Customer Success

Tecovas partners with invent.ai for automated allocation and replenishment

The western wear brand is transforming its inventory management system with AI.

Layla Ilchi
A laptop with a cell phone displaying the OKTA logo.
Customer Success

How Okta has evolved with the AI age

The industry leader is looking to stay ahead.

Beck Salgado
Walmart and OpenAI logos side by side
Customer Success

Walmart announces partnership with OpenAI

The tie-up will see Walmart purchases available in ChatGPT.

Beck Salgado
IBM logo in front of the letters AI
Customer Success

IBM and Anthropic partner on enterprise ambitions

The two want to master enterprise AI.

Beck Salgado
Lowe's
Customer Success

Why Lowe’s is building a new tech foundation

The nuts and bolts of Lowe’s tech shift.

Beck Salgado
close up image of a report card
Customer Success

How three companies grade AI success

Focus, safety, and culture are key.

Beck Salgado

For the people behind the pipeline.

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