Customer Success
How Lovepop’s AI-led customer service strategy is driving growth
The 3D greeting card company saw its AI tools increase conversion rates by 25%.
Customer Success
Our latest analysis of customer success provides the frameworks and strategic tools you need to refine your GTM motion and maximize your organization's revenue potential.
Customer Success
Solidcore is making gains inside and outside the studio, here’s how
It’s not expansion, it’s real estate bulking.
Customer Success
SaaS companies are moving toward outcome-based pricing
HubSpot and ServiceNow are transitioning from seat-based to outcome-based pricing for AI tools.
Customer Success
How Bogg Bag turned one product into a $400 million company
The original Bogg Bag still makes up about 50% of overall sales.
Customer Success
Your Tech Stack: How these execs decide what’s worth paying for
The math is changing in an increasingly AI agent-powered world.
Customer Success
Minted CEO Melissa Kim talks hitting $300 million in revenue this year
The design marketplace is also doubling profitability this year thanks to its growing wholesale business and premium offerings.
Customer Success
How is AI impacting customer retention?
Customer success leaders think teams need to use AI automation to their advantage.
For the people behind the pipeline.
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