Customer Success
How Lovepop’s AI-led customer service strategy is driving growth
The 3D greeting card company saw its AI tools increase conversion rates by 25%.
CS Strategy & Leadership
Deep dive into the nuances of CS strategy & leadership and find out why it's critical for modern revenue strategy, with insights tailored for RevOps and sales leadership.
Customer Success
Solidcore is making gains inside and outside the studio, here’s how
It’s not expansion, it’s real estate bulking.
Customer Success
How Bogg Bag turned one product into a $400 million company
The original Bogg Bag still makes up about 50% of overall sales.
Customer Success
Minted CEO Melissa Kim talks hitting $300 million in revenue this year
The design marketplace is also doubling profitability this year thanks to its growing wholesale business and premium offerings.
Customer Success
How is AI impacting customer retention?
Customer success leaders think teams need to use AI automation to their advantage.
Customer Success
How LaLiga North America grew to profitability
Founded in 2018, the Spanish soccer league’s joint venture with Relevent Sports Group has partnered with Walmart, Lowe’s, McDonald’s, and more.
Customer Success
‘AI trust barrier’ is stalling productivity: Gong report
Report shows nearly half of planned AI investments are on pause because of trust concerns.
For the people behind the pipeline.
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