REVENUE STRATEGY & LEADERSHIP When it comes to choosing the right customer relationship management platform (CRM) for your business, a series of considerations arise: How big is the operation? What’s my budget? Are there specific integrations we’re going to need? What are we optimizing for? Investing in a customer-facing tech system this essential isn’t a task any revenue leader takes lightly. HubSpot has long been a standout in the CRM sector, alongside the likes of Salesforce, Microsoft Dynamics 365, Monday.com, Pipedrive, or Zoho (all catering to a myriad of different requirements). Since its 2006 launch, HubSpot has scaled to support a diverse range of users, from small businesses to large enterprise clients (DoorDash and Crunch Fitness are among its testimonials). Today it serves just under 290,000 clients in over 135 countries, a 16% YoY increase from the end of 2024. In Q4, HubSpot beat analyst projections and issued strong forward guidance. Full-year total subscription revenue for 2025 came in at just over $3 billion, a 19% YoY increase on an as-reported basis (not including one-off items). Keep reading here.—LI | | |
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Presented By Outreach AI works best when it’s combined with human power (surprise, surprise). That’s why, with Outreach, humans and AI agents work together to power hundreds of revenue workflows. Outreach’s AI revenue workflow platform helps teams unify prospect engagement, customer engagement, and revenue intelligence in one solution. It’s designed to support every member of your revenue team as they manage their book of business. Revenue leaders get visibility across the entire revenue cycle and insights from every buyer interaction. Teams get more support as they forecast, close deals, generate pipeline, and more. Help elevate your revenue team’s efforts. |
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We’re heading into our biggest event of the year and before we do, we want to hear from you. Later this month Revenue Brew will be hearing from Hayden Stafford, president & CRO at Seismic, on AI, the buyer journey, and what it actually takes to close in 2026. What do you think about all the above? Take this month’s three-question poll. It takes less than 60 seconds and we’ll publish the results alongside Hayden’s take next month. |
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REVENUE STRATEGY & LEADERSHIP Job title inflation is on the rise: chief revenue officer, chief digital officer, chief sustainability officer, and on we go. As the years pass, more and more chiefs are joining the ranks of the C-suite, and it might be getting harder to get everyone on the same page. For revenue leaders, executive alignment is an essential concept, but according to a new report from consulting and leadership advisory firm Egon Zehnder, the synergy between rev leaders and CEOs is one you should really pay attention to. Keep reading here.—LI | | |
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Together With Outreach Losing visibility across the revenue cycle? Meet Outreach, the AI revenue workflow platform built for CROs and their teams. Outreach’s AI agents help leaders and sellers increase sales productivity, boost pipeline, and execute across every revenue workflow—so they can eliminate guesswork and close more deals. Learn more. |
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SALES TECH For IT pros, proving that you’ve developed the skills necessary to understand and work with AI may be a leg up on the competition in a volatile job market. AI certifications can help you prove your skills—but they’re not everything. Some experts argue that showing your ability to learn is arguably more important, as is work experience. Signs, signs. Sam Ransbotham, professor of business analytics at Boston College, told IT Brew that he sees AI certifications as just one indicator of a prospective employee’s capabilities—and not even necessarily a particularly helpful one. Keep reading here.—EH | | |
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ACTIVE PIPELINE Stat: 35%. That’s the basket size increase Walmart saw when customers used its Sparky AI agent. (ModernRetail) Quote: “Bloomingdale’s has a great opportunity and they should ride it like there is no tomorrow because they are never going to get a gift like this again.”—Michael Gould, former Bloomingdale’s chairperson and CEO (the Wall Street Journal) Read: The warning signs flashing from the tech-heavy bloat of the S&P 500. (the New York Times) Don’t guess: Instead, increase visibility across the revenue cycle and eliminate guesswork with Outreach. Their AI agents work alongside humans to unify revenue intelligence, prospecting, and customer engagement in one platform. Check it out.* *A message from our sponsor. |
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Why retailers are buying less often but spending more (Retail Brew) We all know the uncertain economy and shifting trade landscape are weighing on retail, but they’re also reshaping the M&A world. Google’s Gemini for navigation is full of trivia, but can struggle with directions (Tech Brew) Google’s Gemini navigation assistant promises “a knowledgeable friend in the passenger seat.” More recently, that “friend” can now bike or walk along with you, too. How Figs pivoted its Lindsey Vonn Winter Olympics campaign (Marketing Brew) When the marketers at Figs first started planning their Winter Olympics campaign, the story of alpine skiing legend Lindsey Vonn jumped out. |
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