When it comes to harnessing AI to increase personalization, one company has gone that extra step. Product creation platform Arcade is giving the power of design to the customer.

Keep reading here.—LI

Jane Austen’s Sense and Sensibility might have been your least favorite book in high school, but it can offer an interesting parallel to the modern revenue org. The novel chronicles the story of the Dashwood sisters: Elinor (prudent and driven by reason) and Marianne (emotional and driven by impulse), and in doing so, warns of the dangers of overly pragmatic conservatism, and at the other extreme, unrestrained boldness.

Keep reading here.—BS

HR industry analyst Josh Bersin is betting 2026 will bring about a reset for HR departments as AI tools grow from helpful copilots boosting individual productivity to interconnected systems running semi-autonomously inside your HR function.

Keep reading here.—AD

Not got your fill of the brew just yet? No problem! Top up your cup with revenue-related content from across Morning Brew publications…

Uber names new CFO, stands by autonomous vehicle strategy (CFO Brew)

We’re sure there’s a great pun about driving, autonomous vehicles, and starting a new job, but we can’t think of it. So, here goes nothing.

Lowe’s tests AI voice agents to handle customer calls across all stores (Retail Brew)

Home improvement retailer Lowe’s is in the mindset of how to grow as a business, and that’s where AI’s presumed superpowers that dominated CES can help, at least according to Chandu Nair, SVP for stores, data, artificial intelligence, and innovation at Lowe’s.

Biotechs could save time, money from clinical trial rule change (Healthcare Brew)

It’s no secret that US drug development is a long, expensive, bureaucratic process.