About the Event

The deal is closed, the kickoff call is scheduled and somewhere between the handoff email and the first check-in, the potential for your expansion revenue is taking shape.

Most go-to-market teams treat onboarding as a CS problem, but the smartest teams treat it as a revenue event. In fact, they understand that the post-sale period, not renewal, is where LTV is actually determined.

Join Revenue Brew and industry experts to understand how the first 90 days of a customer relationship are the highest-leverage window in the entire revenue cycle and that most go-to-market teams are leaving serious money on the table by failing to own it cross-functionally.

Here’s what to expect:

• Aligning customer success, sales, and product functions: Learn how workflows, handoffs, and shared metrics determine whether customers stick around.
• Architecting a 90-day motion that drives retention and expansion: Learn how to turn your onboarding period into a compounding revenue asset
• Understanding the early signals that predict churn: Understand how your rev org should be structured to act on these signals before it's too late.
• Embracing AI agents: Explore how CS teams can best utilize AI to better respond to customer churn proactively.